WORLD PRIVILEGE PLUS

Privacy Policy & Membership Terms

Last Updated: 1st January 2025

World Privilege Plus Limited | 373 Bury New Road, Prestwich, Manchester, M25 1AW

1. About This Policy

This Privacy Policy and Membership Terms document applies to World Privilege Plus Ltd. and its wholly-owned UK subsidiary, World Privilege Plus Limited (together referred to as "World Privilege Plus", "we", "us" or "our") and to all members of the World Privilege Plus group.

This document explains how we collect and use your personal data, your rights in respect of that data, and the terms that govern your membership. Please read this document carefully before registering. By completing your registration, you confirm that you have read and agree to these terms in full.

2. Membership Terms & Conditions

2.1 The Programme

World Privilege Plus (the "Programme") is a digital membership service that provides access to exclusive discounts, offers, and benefits from a wide range of participating merchants. Access to the Programme is provided entirely online and constitutes a digital service for the purposes of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

2.2 Membership Fees & Payment

Membership fees are due and payable at the point of registration or renewal, as set out in your membership agreement. All fees are stated inclusive of VAT where applicable. By completing payment, you are purchasing immediate access to a digital service.

2.3 No Refund Policy

All membership fees are strictly non-refundable. Once a membership has been purchased and activated, no refund will be issued under any circumstances, including but not limited to:

Early cancellation of membership by the member;
Non-use or partial use of the Programme or any of its benefits;
Dissatisfaction with the range of merchants or offers available;
Change of personal circumstances;
Failure to use discount codes, e-codes or other digital benefits provided.

Important Notice: World Privilege Plus is a digital membership service. Discount codes, e-codes, merchant offers and all other membership benefits are made available immediately upon registration and activation. For this reason, no refunds are available once a membership has been activated, regardless of whether those benefits have been used.

2.4 Waiver of Cancellation Rights — Digital Content

Please read this section carefully before completing your registration.

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers ordinarily have the right to cancel a contract within 14 days of entering into it (the "Cooling-Off Period"). However, this right does not apply where all three of the following conditions are met:

The contract is for the supply of digital content not supplied on a tangible medium; and
The consumer has given prior express consent to the supply of that digital content beginning before the end of the Cooling-Off Period; and
The consumer has acknowledged that their right of cancellation will thereby be lost.

By completing your registration and ticking the confirmation box at the point of sign-up, you expressly confirm all three of the above conditions. You confirm that:

You request that we begin supplying the digital membership and all associated benefits to you immediately upon completion of your registration;
You understand and acknowledge that by requesting immediate access, you waive your right to cancel the contract within the 14-day Cooling-Off Period; and
You understand that the no-refund policy set out in clause 2.3 applies from the moment your membership is activated.

By ticking the confirmation box and completing your registration, you are expressly waiving your 14-day cancellation right under the Consumer Contracts Regulations 2013. This is because you are requesting immediate access to a digital service. All discount codes, e-codes and benefits are made available to you at that point. If you do not wish to waive this right, please do not complete your registration.

2.5 Cancellation of Membership

You may cancel your membership at any time by contacting us at Info@worldprivilegeplus.com or via the Contact Us page on the website. Cancellation will take effect at the end of your current paid membership period, and you will retain access to the Programme until that date. No refund will be issued for any remaining portion of a paid membership period following cancellation.

2.6 Auto-Renewal

Where your membership is subject to automatic renewal, we will notify you in advance of the renewal date and the applicable fee. It is your responsibility to cancel your membership before the renewal date if you do not wish to be charged for a further period. Fees charged upon auto-renewal are non-refundable in accordance with clause 2.3.

2.7 Suspension or Termination by World Privilege Plus

We reserve the right to suspend or terminate a membership without refund where:

A member is found to have abused the Programme, including sharing access credentials with non-members or misusing merchant offers or codes;
A member provides false or misleading information at registration;
A member acts in a manner that is fraudulent, abusive or contrary to these terms.

3. Privacy Policy

3.1 Our Commitment

World Privilege Plus is committed to protecting your privacy and handling your personal data responsibly. This section explains what personal data we collect, how we use it, who we share it with, and the rights available to you. We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

3.2 Data Controller

World Privilege Plus Limited is the data controller of your personal data. We are registered with the UK Information Commissioner's Office (ICO). Our registered office is at 373 Bury New Road, Prestwich, Manchester, M25 1AW.

3.3 Personal Data We Collect

We collect and process the following categories of personal data:

Identity data: name, employee ID;
Contact data: email address, postal code;
Authentication data: username, password, session IDs;
Financial data: payment and bank information, transaction history, date of birth (where required for verification);
Usage data: browsing history on the Programme, site activity;
Communications data: customer service interactions and correspondence.

3.4 How We Use Your Personal Data

We process your personal data for the following purposes on the following lawful bases:

Purpose	Data Used	Lawful Basis
Providing and managing your membership	Name, email, employee ID, postal code	Performance of contract
Processing transactions and payments	Payment data, transaction history, DOB	Performance of contract; legitimate interests
Account management and security	Authentication data, session IDs	Legitimate interests (fraud prevention)
Customer service and communications	Name, email, service tickets	Performance of contract; legal obligation
Personalising your experience	Preferences, browsing and transaction history	Legitimate interests; consent (marketing)
Programme analytics and improvement	Site usage activity	Legitimate interests

3.5 Information We Share

We do not sell your personal data to any third party under any circumstances. We may share your data only as follows:

With your employer or sponsoring organisation: aggregated anonymised usage data to evaluate programme effectiveness; confirmation of registration status to reduce duplicate communications.
With participating merchants: only information necessary to fulfil a transaction you have initiated (e.g. shipping address, payment details provided directly by you to the merchant).
With event vendors: RSVP information for private in-store events you have registered for.
As required by law: where necessary to comply with a legal obligation, court order, or to protect our rights or our clients' interests.
With your consent: in any other circumstances, only with your prior explicit consent.

3.6 International Transfers

Your personal data is stored on servers located in the United Kingdom. Where you transact with merchants outside the UK or EEA, data necessary to complete that transaction may be transferred internationally. We ensure appropriate safeguards are in place for all international transfers in accordance with UK GDPR.

3.7 Security

We employ industry-standard technical and organisational security measures including encryption, access controls, third-party security audits and regular security testing. In the event of a personal data breach, we will notify you and the ICO as required by law.

3.8 Cookies

We do not use cookies on the World Privilege Plus website. Some third-party merchants linked from the Programme may use cookies and web beacons on their own sites; we have no access to or control over those technologies. This Policy covers only our own use of cookies on the Programme and its private label subdomains.

3.9 Profiling

We use profiling to personalise your experience and to surface offers relevant to your browsing history and past purchases. We do not carry out automated decision-making that produces legal or similarly significant effects. If you object to profiling, you may do so via the My Account section; however, as profiling is fundamental to the Programme, we may be unable to continue providing the service if you exercise this right.

3.10 Email Marketing

We send marketing communications only where you have given prior consent. You may withdraw consent and manage communication preferences at any time via My Account or by contacting us. All marketing emails contain a clearly visible unsubscribe link. Operational emails relating to your membership will continue regardless of marketing preferences.

3.11 Data Retention

We retain your personal data for as long as your membership is active. Following cancellation, we retain certain data as required to meet legal obligations, resolve disputes, and enforce our agreements. Data no longer required for these purposes will be securely deleted in accordance with our retention policy.

4. Your Data Rights

Under UK GDPR, you have the following rights. To exercise any of them, please contact us at Info@worldprivilegeplus.com and label your request accordingly.

Right	What This Means
Right of Access	Request a copy of the personal data we hold about you (please label as 'SAR').
Right to Rectification	Request correction of inaccurate personal data. You may also update data yourself via My Account.
Right to Erasure	Request deletion of your personal data. Note: this will close your account and end access to the Programme.
Right to Object	Object to certain types of processing, including profiling. See clause 3.9.
Right to Data Portability	Request a machine-readable copy of personal data you have provided to us.
Right to Non-Discrimination	Exercising your data rights will not affect the price or quality of service you receive.

5. Complaints & Dispute Resolution

If you have any questions or concerns regarding this Policy, please contact us in the first instance using the details in Section 6. We will respond within 72 hours.

If you remain dissatisfied, you have the right to lodge a complaint with the relevant supervisory authority:

United Kingdom: Information Commissioner's Office (ICO) — ico.org.uk
European Union: EU Data Protection Authorities Panel — ec-dppanel-secr@ec.europa.eu

We request that you contact us before making a formal regulatory complaint so we have the opportunity to resolve your concern directly.

6. Changes to This Policy

We may update this Policy periodically to reflect changes in our practices or applicable law. Where material changes are made, we will notify you by posting a notice on the Programme login page before the changes take effect. Continued use of the Programme following notification constitutes acceptance of the updated terms. If you do not agree, you may cancel your membership in accordance with clause 2.5.

7. Contact Us

For any questions, requests, or complaints relating to this Policy or your personal data, please contact us by any of the following methods:

Email: Info@worldprivilegeplus.com
Contact form: via the Contact Us page on the World Privilege Plus website
Post: World Privilege Plus Limited, 373 Bury New Road, Prestwich, Manchester, M25 1AW

World Privilege Plus Limited — Registered in England — Registered with the ICO — Confidential